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Orders will ship 3-5 business days(weekdays) from purchase date, once your item is shipped an email confirmation with tracking will be sent to you. International orders please allow 15-20 business days (weekdays) to receive your order.
Please consider shipping delays due to covid.
Once you receive your tracking number any issues that may arise you will need to contact USPS
On successfully delivered items Soo Me is not responsible to send a replacement package. Please contact the number below:
USPS AT 1-800-275-8777 www.usps.com.
International USPS 1-800-222-1811
UPS 1-800-742-5877
Soo Me Boutique is a No refund and NO exchange policy e-commerce boutique.
Any questions or concerns with emails we will respond within 24-48 hours and be sure to include your order number.
No cancellation on items already placed
No swaps on already placed orders
All items which include sale items are FINAL SALE NO EXCEPTIONS
Incorrect Address Disclaimer
Soo Me is not responsible for lost in the mail items or addresses entered incorrectly, or unclaimed/refused packages. Please ensure you enter the correct address you would like for your items to be shipped once the items is purchased it will be mail to the correspondence address and no changes will be made. In the event the incorrect address was placed you will be responsible for the shipping and handling fee.
In the event your package is returned to us the customer will be held responsible for paying an additional shipping fee to have the package re-shipped. Please be patient during this time.
Soo Me will not be able to answer emails regarding restocks and availability of items with the constant and rapid change of inventory, however if you are signed up to receive notifications of new items please stay tuned.
Holiday orders will not be received as timely please allow 5 business days before orders are shipped with such high volume of orders being placed.
All damages must be claimed within 2 days of receiving merchandise and a store credit will be issued.
When it comes to sizing chile!
I’m a thick girl I look for that extra spandex so don’t worry I got you.